Personal Injury Law · Google Ads

Personal injury firm: filtering expensive clicks down to real case enquiries

Search — practice-area campaigns Placeholder

Platform
Google Ads
Campaign type
Search — practice-area campaigns
Cost per qualified lead
—
Signed cases
—
Timeframe
—

Challenge

PLACEHOLDER — High cost per click with many informational and out-of-area enquiries reaching intake.

Strategy

PLACEHOLDER — Practice-area campaigns, intent filtering, intake call qualification and offline signed-case imports.

Result

PLACEHOLDER — Add verified results, e.g. change in cost per qualified case enquiry.

Client background

PLACEHOLDER — Describe the client (or an anonymised version): business type, location/service area, team size, main services and what they wanted from paid ads.

The challenge

PLACEHOLDER — Explain the starting situation in plain terms — e.g. very expensive clicks and intake overwhelmed by unqualified calls. Include what had been tried before and why it was not working.

Campaign structure

  • PLACEHOLDER — Campaign 1 — name, objective and why it exists
  • PLACEHOLDER — Campaign 2 — name, objective and why it exists
  • PLACEHOLDER — Budget split and how it was decided

Targeting

PLACEHOLDER — Locations, radius, audiences, keywords/match types or interests used — and what was deliberately excluded.

Ad strategy

PLACEHOLDER — Offer, messaging angles, creative formats, extensions/assets and the landing page or form used.

Tracking & measurement

PLACEHOLDER — Conversion actions tracked (calls, forms, bookings), tools used (GTM, GA4, Enhanced Conversions, CAPI, CRM import) and how lead quality was verified.

Optimization

  • PLACEHOLDER — Week 1–4: what you watched and changed
  • PLACEHOLDER — Month 2: what the data showed and the adjustments made
  • PLACEHOLDER — Month 3+: how the account was scaled or refined

Before & after metrics

MetricBeforeAfter
Cost per lead——
Monthly qualified leads——
Conversion rate——
Ad spend / month——

Screenshots

Dashboard screenshot — placeholder
Dashboard screenshot — placeholder

Key lessons

  • PLACEHOLDER — Key lesson #1
  • PLACEHOLDER — Key lesson #2
  • PLACEHOLDER — Key lesson #3

Key takeaway

PLACEHOLDER — One-sentence takeaway another business owner in this industry should remember.

Facing a similar challenge in personal injury law? I’ll look at your account and tell you what I would change first.

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Related reading

Guides related to this case study

Why Google Ads Generate Low-Quality Leads (and How to Fix Lead Quality)

Google Ads is producing leads, and the cost per lead looks fine in the dashboard, but your team says most of them are junk: fake names, wrong numbers, people outside your area, or people asking for a service you don't offer. The account looks healthy on paper while the sales pipeline stays thin.

More proof

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Strategy
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Result
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